Many companies use Office 365. This package also includes Microsoft Exchange to send emails. The following tutorial explains how to configure the e-mail outbox in SAP to establish an SMTP connection from SAP to Microsoft 365. As a result, you can then send emails directly from SAP.

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Step 1) Check the network connection from SAP to Office 365

• Ping the server smtp.office365.com from the SAP server

Step 2) Set the ICM parameter in the instance profile

• Transaction RZ10
• Selection of the instance profile. The instance profile has the system ID and / or the name of the server in the name
• Select “Maintain extended”

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• Maintain an entry for the parameter icm / server_port_1
• Then enter the following parameter value:
• PROT = SMTP, PORT = 0, TIMEOUT = 120 PROCTIMEOUT = 120, TLS = 1

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• Then activate the profile.

Step 3) Reboot the ICM Services

• Transaction SMICM
• Restart the ICM services

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• Then check in the parameters whether the parameters set in the RZ10 have also arrived.

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• The parameter must now appear.

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• If the parameter for icm / server_port_1 has not been updated by restarting the ICM services, you can do the following:
• a) Hard stop of ICM services, then reboot

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• b) Shut down and restart the SAP application server

Step 4) Enable the SAP SMTP service

• Transaktion SICF

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Step 5) Configure the SMTP connection to Office 365 / MS Exchange

• Transaction SCOT
• Enter Mailhost (smtp.office365.com) and Port (587)

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• Go to “Settings” and enter TLS and ANONYM
• Enter the user and password that you use to log in to Office 365 or the Exchange server.

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• Set the address range to “*” for the Internet connections.

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• The default domain is usually the domain from Office 365.

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Step 6) Schedule a send job

• Transaction SCOT

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Schritt 7) Testing the mail send process

• Transaction SBWP
• Write a mail to a recipient from the Office 365 domain.
• In transaction SOST, the dispatch can be triggered and the status checked.
• If the email arrives successfully at the receiver, one chooses now an email receiver from any domain. If an error occurs here, the authorization must be checked in the Office 365 / MS Exchange.

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